Convey’s new Delivery Exception Management Platform addresses last mile delivery issues

Austin, Texas-based Convey, a provider of delivery experience management software that helps shippers connect disparate data and processes from parcel to freight in the last mile, announced today it has rolled out a new offering specifically geared towards last mile delivery issues. Entitled the Delivery Exception Management (DEM) Platform now Featuring Exception Recovery, Convey said this offering provides shippers with the ability to identify, collaborate and take the needed steps to resolve issues before a customer complains, as well as predict and prevent future issues.